Privacy policy

Overview

This Privacy Policy describes how TickTrend (“the Site”, “we”, “us”, or “our”) collects, uses, and discloses your personal information when you visit our Site, make a purchase, or interact with our services.

Contact

If you have any questions, need additional information about our privacy practices, or would like to make a complaint, please contact us using the information below:

TickTrend
5785 Wallis Ln.
Saint Cloud, FL 34771-7629
United States

Email: TickTrend@yahoo.com
Phone: (407) 951-4311

Collection of Personal Information

When you visit the Site, we collect certain information about your device, your interaction with the Site, and information necessary to process your purchases. We may also collect additional information if you contact us for customer support.

“Personal Information” refers to information that identifies, relates to, describes, or can reasonably be associated with an individual.

Device Information

Purpose of Collection

We collect device information to:

  • Ensure the Site functions properly
  • Improve and optimize user experience
  • Analyze website performance and usage
  • Prevent fraud and maintain website security

Source of Collection

This information is automatically collected through:

  • Cookies
  • Log files
  • Web beacons
  • Tags
  • Pixels
  • Analytics technologies

Information Collected

Examples of information collected include:

  • Web browser type
  • IP address
  • Device type
  • Operating system
  • User agent information
  • Time zone
  • Website interaction behavior

We may share this information with Shopify and trusted service providers that help operate our online store.

Order Information

When you make a purchase or attempt to make a purchase through the Site, we may collect:

  • Name
  • Billing address
  • Shipping address
  • Payment information
  • Email address
  • Phone number
  • Order history

Purpose of Collection

We use this information to:

  • Process payments
  • Fulfill orders
  • Ship products
  • Provide customer service
  • Send order confirmations and updates
  • Prevent fraud and security risks
  • Improve customer experience

SMS Messaging and Communications

If you opt in to receive SMS communications, we may send:

  • Order updates
  • Shipping notifications
  • Promotional offers
  • Marketing messages
  • Customer support communications

Opt-Out

You may opt out of SMS communications at any time by:

  • Following unsubscribe instructions in messages
  • Replying STOP where applicable
  • Contacting us directly at TickTrend@yahoo.com

We do not sell or share your phone number with third-party marketers without your consent.

Data Sharing and Third-Party Services

We may share your information with trusted third-party providers that help operate our business, including:

  • Shopify
  • Payment processors
  • Shipping carriers
  • Marketing platforms
  • Analytics providers
  • Customer support tools

These providers only receive information necessary to perform their services.

We may also disclose information:

  • To comply with legal obligations
  • To enforce our policies
  • To protect our rights and customers
  • To respond to lawful requests

Behavioral Advertising

We may use personal information to provide targeted advertisements or marketing communications we believe may interest you.

This may include:

  • Google Analytics
  • Shopify Audiences
  • Advertising platforms
  • Social media advertising tools

You can opt out of targeted advertising through your browser settings or advertising platform preferences.

Data Security

We implement reasonable security measures to protect your personal information. However, no method of electronic transmission or storage is completely secure.

Children’s Privacy

Our services are not intended for individuals under the age of 18. We do not knowingly collect personal information from children.

If you believe a child has provided us with personal information, please contact us immediately at TickTrend@yahoo.com.

Your Rights

Depending on your location, you may have rights regarding your personal information, including:

  • Access to your data
  • Correction of inaccurate information
  • Deletion requests
  • Objection to certain processing activities
  • Withdrawal of consent

To exercise any of these rights, please contact us at TickTrend@yahoo.com.

Changes to This Policy

We may update this Privacy Policy periodically to reflect operational, legal, or regulatory changes. Updated versions will be posted on this page.

Contact Information

TickTrend
5785 Wallis Ln.
Saint Cloud, FL 34771-7629
United States

Email: TickTrend@yahoo.com
Phone: (407) 951-4311