Privacy policy

Business Information

TickTrend is a consumer retail brand operated by TickTrend LLC, a Florida-registered limited liability company.

TickTrend LLC is the legal entity responsible for operating this website and managing all store-related activities, including product sales, payment processing, order fulfillment, billing, shipping, returns, refunds, customer support, and compliance with applicable laws.

TickTrend operates as the direct-to-consumer online storefront of TickTrend LLC.

TickTrend LLC is the merchant of record for all transactions completed through this website.

Our official website is https://www.ticktrend.com/.

Business address:
TickTrend LLC
5785 Wallis Lane
Saint Cloud, Florida 34771
United States

Customer support:
Email: TickTrend@yahoo.com
Phone: +1 (407) 951-4311


Privacy Policy Overview

This Privacy Policy explains how TickTrend LLC, operating under the TickTrend brand (“TickTrend,” “we,” “us,” or “our”), collects, uses, stores, shares, and protects your personal information when you visit our website, place or attempt to place an order, create an account, communicate with us, or otherwise interact with our products and services.

For purposes of this Privacy Policy, “personal information” means information that identifies, relates to, describes, or could reasonably be associated with an individual, as defined by applicable law.

TickTrend LLC is responsible for the collection and use of personal information described in this Privacy Policy, except where an independent service provider processes information under its own privacy policy.

By using our website or providing personal information to us, you acknowledge the practices described in this Privacy Policy.


Personal Information We Collect

Depending on how you interact with TickTrend, we may collect the following categories of personal information:

  • name
  • billing address
  • shipping address
  • email address
  • phone number
  • account information
  • order and transaction history
  • payment-related information
  • customer-service communications
  • product reviews or other content you submit
  • device, browser, and internet-activity information
  • marketing and communication preferences

We may collect information directly from you, automatically through your use of the website, or from service providers that assist us in operating TickTrend.


Information You Provide Directly

We collect information you voluntarily provide when you:

  • place or attempt to place an order
  • create or manage a customer account
  • contact customer support
  • request a return, refund, or exchange
  • subscribe to email or SMS communications
  • participate in a promotion
  • submit a review or other content
  • otherwise communicate with TickTrend

Device and Usage Information

Information Collected

When you visit or interact with our website, certain information may be collected automatically, including:

  • IP address
  • browser type
  • device type
  • operating system
  • time zone and approximate location
  • pages viewed
  • links selected
  • referring website or source
  • dates and times of visits
  • shopping-cart and checkout activity
  • website interaction and browsing behavior
  • cookie and tracking-technology identifiers

How Information Is Collected

This information may be collected through technologies such as:

  • cookies
  • log files
  • web beacons
  • tags
  • pixels
  • software development kits
  • analytics technologies

Purposes of Collection

We use device and usage information to:

  • operate and improve website functionality
  • enhance the customer experience
  • remember customer preferences and cart contents
  • analyze traffic and usage trends
  • measure the effectiveness of marketing
  • detect fraud, misuse, and security threats
  • diagnose technical problems

This information may be processed by Shopify and other trusted service providers that help us operate and improve our online store.


Order and Transaction Information

When you place or attempt to place an order, we may collect information such as:

  • name
  • billing address
  • shipping address
  • email address
  • phone number
  • payment-related details
  • products ordered
  • order amount
  • discounts applied
  • shipping selection
  • order and return history

Payment information is generally processed by Shopify Payments, another payment processor, or the payment provider selected during checkout. TickTrend may not directly receive or store complete payment-card numbers.

How We Use Order Information

We use order and transaction information to:

  • process payments
  • confirm and fulfill orders
  • provide shipping and tracking updates
  • communicate about purchases
  • process returns, refunds, and exchanges
  • detect and prevent fraud
  • provide customer service
  • maintain financial and business records
  • comply with legal and tax obligations

How We Use Personal Information

We may use personal information for legitimate business purposes, including to:

  • provide and improve our products and services
  • process and fulfill customer transactions
  • communicate with customers
  • authenticate accounts and maintain security
  • prevent fraud and unauthorized transactions
  • personalize website content and shopping experiences
  • send marketing communications where permitted
  • measure and improve advertising effectiveness
  • respond to privacy requests
  • resolve disputes and enforce our agreements
  • comply with legal, regulatory, accounting, and tax requirements

Cookies and Tracking Technologies

We and our service providers may use cookies and similar technologies to operate the website, remember preferences, understand how visitors use the website, prevent fraud, and support analytics and advertising.

Some cookies are necessary for functions such as maintaining a shopping cart, processing checkout, securing accounts, and remembering privacy preferences. Other cookies may be used for analytics, personalization, or advertising, subject to applicable law and consent requirements.

You may manage cookies through your browser settings and, where available, through the privacy or cookie controls displayed on our website. Disabling certain cookies may affect website functionality.


Email, SMS, and Other Communications

If you provide your contact information or opt in to communications, we may send:

  • order confirmations
  • shipping and delivery notifications
  • return or refund updates
  • account or security notices
  • customer-support communications
  • promotional offers
  • marketing messages

Communication Preferences and Opt-Out

You may opt out of promotional communications by:

  • selecting the unsubscribe link included in marketing emails
  • replying STOP to SMS messages where applicable
  • adjusting available account or communication settings
  • contacting TickTrend at TickTrend@yahoo.com

Opting out of marketing messages does not prevent TickTrend from sending non-promotional communications concerning orders, transactions, security, customer service, or legal notices.

We do not sell your phone number to third-party marketers. We do not permit third parties to use your phone number for their own independent marketing without authorization or consent where required by applicable law.


How We Share Personal Information

We may share personal information with trusted service providers that help us operate TickTrend, including:

  • Shopify and Shopify-affiliated services
  • payment processors and financial institutions
  • shipping carriers and fulfillment providers
  • fraud-prevention and security providers
  • website hosting and technology providers
  • analytics providers
  • advertising and marketing platforms
  • email and SMS communication providers
  • customer-support services
  • professional advisers, including accountants, attorneys, and consultants

Each provider receives only the information reasonably necessary to perform the services requested on our behalf and is expected to safeguard that information in accordance with applicable privacy and security requirements.

Some providers may independently determine how they process information and may be subject to their own privacy policies.

We may also disclose personal information when reasonably necessary:

  • to comply with applicable laws, regulations, court orders, or lawful requests
  • to protect the rights, property, safety, and security of TickTrend, TickTrend LLC, customers, or others
  • to investigate fraud, abuse, security incidents, or violations of our policies
  • to enforce agreements and policies
  • in connection with a merger, acquisition, financing, reorganization, sale of assets, or similar business transaction

Shopify

Our online store is hosted by Shopify. Shopify provides the ecommerce platform that allows TickTrend to offer products and services online.

Shopify may collect and process personal information in connection with hosting, checkout, payments, fraud prevention, analytics, customer accounts, and other ecommerce services. Shopify processes information in accordance with its own privacy practices and applicable agreements.


Behavioral and Targeted Advertising

We may use personal information and device information to measure advertising, understand customer interests, and provide marketing communications or advertisements that may be more relevant to you.

These activities may involve:

  • Google Analytics and Google advertising services
  • Shopify services used to operate, analyze, or market our store
  • social media advertising platforms
  • advertising networks
  • analytics and measurement providers

You may manage advertising preferences through browser controls, device settings, platform-specific advertising settings, and privacy controls available on our website.

Depending on your location, certain targeted advertising activities may be considered a “sale,” “sharing,” or use of personal information for targeted advertising under applicable privacy law. Where required, you may have the right to opt out of these activities.


Data Security

We use reasonable administrative and technical measures, together with the security features provided by Shopify and our service providers, to help protect personal information.

While we strive to protect your information, no method of electronic transmission, payment processing, or data storage is completely secure, and we cannot guarantee absolute security.

You are responsible for maintaining the confidentiality of your account credentials and for notifying TickTrend if you believe your account or personal information has been compromised.


Data Retention

We retain personal information only for as long as reasonably necessary to fulfill orders, provide customer service, process returns or refunds, comply with legal obligations, resolve disputes, enforce our agreements, prevent fraud, and maintain appropriate business, tax, and financial records.

Retention periods may vary depending on the type of information, the purpose for which it was collected, contractual requirements, and applicable law.

When information is no longer required, it may be securely deleted, destroyed, or anonymized where practical and legally permitted.


Children’s Privacy

Our products and services are not directed to children, and we do not knowingly collect personal information from children under the age required by applicable law to provide valid consent.

If you are a parent or legal guardian and believe that a child has provided personal information to TickTrend, please contact us at TickTrend@yahoo.com so we can review the request and take appropriate action.


Your Privacy Rights

Depending on where you reside, you may have certain rights concerning your personal information, including the right to:

  • request access to personal information we maintain about you
  • request correction of inaccurate personal information
  • request deletion of personal information
  • request a copy of certain personal information
  • object to or restrict certain processing
  • withdraw consent where processing is based on consent
  • opt out of certain targeted advertising, sales, or sharing activities
  • appeal a decision concerning a privacy request where applicable
  • receive equal service and pricing without unlawful discrimination for exercising privacy rights

Privacy rights are subject to applicable legal exceptions and verification requirements.

To submit a privacy request, contact:

Email: TickTrend@yahoo.com
Phone: +1 (407) 951-4311

We may request information reasonably necessary to verify your identity and protect your personal information before completing a request.


International Data Processing

TickTrend and its service providers may process or store personal information in the United States and other countries where service providers maintain operations.

Privacy and data-protection laws in those locations may differ from the laws in your jurisdiction. Where required, reasonable measures are used to support lawful transfers and appropriate protection of personal information.


Third-Party Websites and Services

Our website may contain links to websites, applications, or services operated by third parties. TickTrend is not responsible for the privacy, security, or content practices of independent third parties.

We encourage you to review the privacy policies of third-party services before providing them with personal information.


Changes to This Privacy Policy

We may revise this Privacy Policy from time to time to reflect operational, legal, regulatory, security, or technological changes.

The updated version will be posted on this page with the revised effective date. Continued use of our website after changes become effective constitutes acceptance of the revised Privacy Policy to the extent permitted by applicable law.


Contact Information

If you have questions about this Privacy Policy, our privacy practices, or your personal information, please contact:

TickTrend
Operated by TickTrend LLC
5785 Wallis Lane
Saint Cloud, Florida 34771
United States

Website: https://www.ticktrend.com/
Email: TickTrend@yahoo.com
Phone: +1 (407) 951-4311

Last updated: July 15, 2026