Refund policy
Business Information
TickTrend is a consumer retail brand operated by TickTrend LLC, a Florida-registered limited liability company.
TickTrend LLC is the legal entity responsible for operating this website and managing all store-related activities, including product sales, payment processing, order fulfillment, billing, shipping, returns, refunds, customer support, and compliance with applicable laws.
TickTrend operates as the direct-to-consumer online storefront of TickTrend LLC. TickTrend LLC is the merchant of record for all transactions completed through this website.
Our official website is https://www.ticktrend.com/.
Business address:
TickTrend LLC
5785 Wallis Lane
Saint Cloud, Florida 34771
United States
Customer support:
Email: TickTrend@yahoo.com
Phone: +1 (407) 951-4311
Return and Refund Policy
This Return and Refund Policy applies to all purchases made through TickTrend. Throughout this policy, the terms "TickTrend," "we," "us," and "our" refer to TickTrend LLC doing business as TickTrend.
All items sold through this website are physical goods.
We offer a 30-day return policy. Eligible returns or exchanges may be requested within 30 days of the delivery date shown by the shipping carrier.
Returns are accepted for eligible defective and non-defective items. Eligible exchanges are also available.
Return requests must be submitted and approved before the item is returned. Items sent back without first contacting TickTrend and receiving return instructions may not be accepted.
Return Eligibility
To qualify for a return or exchange, the item must:
- be new, unused, and in substantially the same condition in which it was received;
- include original packaging when applicable;
- include any tags or accessories when applicable; and
- be accompanied by proof of purchase.
How to Start a Return
To request a return or exchange, contact TickTrend before sending any item.
Email: TickTrend@yahoo.com
Phone: +1 (407) 951-4311
If your return is approved, we will provide complete return instructions, including the return mailing address:
TickTrend Returns
5785 Wallis Lane
Saint Cloud, Florida 34771
United States
Return shipping responsibility depends on the reason for the return:
- If the return results from customer preference or customer error, the customer is responsible for return shipping costs unless otherwise required by law.
- If the return results from a defective, damaged, or incorrect item, TickTrend will provide a prepaid return shipping label at no cost to the customer.
We do not charge restocking fees.
Damaged or Incorrect Items
Please inspect your order promptly after delivery.
If you receive a defective, damaged, or incorrect item, contact TickTrend as soon as possible so we can evaluate the issue and determine the appropriate resolution.
Providing photographs of the item, packaging, and shipping label may help us process your request more efficiently.
Non-Returnable Items
Certain items cannot be returned, including:
- perishable goods;
- custom or personalized items;
- personal care items;
- hazardous materials;
- flammable liquids or gases; and
- gift cards.
Please contact TickTrend if you have questions about whether your item qualifies for return.
Exchanges
Eligible exchanges are available within 30 days of delivery.
Items being exchanged must satisfy the return eligibility requirements described above.
Refunds
Refunds are issued only after the returned item has been received and inspected by TickTrend.
If your return is approved, your refund will be issued to your original payment method within 10 business days after the returned item has been received, inspected, and approved by TickTrend.
Your financial institution or credit card provider may require additional time to post the refund to your account.
If more than 15 business days have passed after refund approval and you have not received your refund, please contact TickTrend.
Email: TickTrend@yahoo.com
Phone: +1 (407) 951-4311
Questions About Returns
If you have any questions regarding returns, refunds, or exchanges, please contact:
TickTrend
Operated by TickTrend LLC
5785 Wallis Lane
Saint Cloud, Florida 34771
United States
Website: https://www.ticktrend.com/
Email: TickTrend@yahoo.com
Phone: +1 (407) 951-4311
Last updated: July 15, 2026